The Office of the Children’s Ombudsman (OCO) has statutory authority to investigate complaints involving children who are alleged to have been abused or neglected, are receiving child protective services, are in foster care, or are placed for adoption.
An official appointed to investigate individuals’ complaints against maladministration, especially that of public authorities.
Review actions, policies, and procedures of child-serving agencies relating to child protective services and foster care and make recommendations for improvement
Effecting changes in policy, procedure, and legislation to improve Virginia’s child welfare system
Provide information and resources for families involved with the child welfare system